At Bilan Vert, we place great importance on the privacy of our users. We are transparent about how we collect, use, and protect your personal data in accordance with applicable laws and regulations. This privacy policy describes how we process the data we collect when you use our website.

Data We Collect

We collect different categories of data when you use our website, including:

• Data you provide directly: We collect data that you provide directly when you create an account, fill out a contact form, post a comment, or place an order.

• Data we collect automatically: We automatically collect data when you browse our website, such as your IP address, browser type, operating system, language preferences, the pages you visit, and the links you click.

• Data we collect from third parties: We collect data from third parties, such as social networks and payment service providers, when you use these services to log in to our website or to complete transactions.

Purpose of Data Collection

We collect data for various purposes, including:

• To provide the services you request: We collect data to provide the services you request, such as account creation, order management, customer support, and personalization of your user experience.

• To improve our website: We collect data to improve our website, including analyzing usage statistics, optimizing site design and functionality, and developing new products and services.

• To send you marketing communications: We collect data to send you marketing communications, such as newsletters, promotions, and special offers, if you have consented to receive them.

Data Sharing

We do not share your personal data with third parties, except in the following cases:

• With your consent: We may share your data with third parties if you have given your explicit consent.

• To provide the services you request: We may share your data with third-party service providers, such as payment processors and delivery service providers, to deliver the services you have requested.

• To comply with the law: We may share your data if we are required to do so in order to comply with the law, a government request, or a court order.

Data Security

We take appropriate security measures to protect your personal data against loss, theft, misuse, and unauthorized access. We use security protocols such as SSL encryption, access management, and password protection to safeguard your data.

Your Rights

You have certain rights regarding the collection and use of your personal data, including:

• Right of access: You have the right to request a copy of your personal data that we hold.

• Right to rectification: You have the right to request the correction of your personal data if it is inaccurate or incomplete.

• Right to erasure: You have the right to request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected.

• Right to restriction: You have the right to request the restriction of the processing of your personal data in certain circumstances.

• Right to object: You have the right to object to the processing of your personal data in certain circumstances.

• Right to data portability: You have the right to request the portability of your personal data to another data controller.

To exercise your rights, please contact us at the following email address: contact@s-one.eco.

Cookies

We use cookies on our website to enhance your user experience and to collect statistical data about the use of our site. For more information about how we use cookies on our website, please refer to our cookie policy.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. If we make significant changes to this policy, we will notify you via our website or by email.

If you have any questions or concerns regarding this privacy policy or how we collect and use your personal data, please contact us at the following email address: contact@s-one.eco.